Q: Are the services compliant with Canadian privacy laws?
Yes. All services comply with PIPEDA and provincial health privacy legislation. All staff receive PHI handling training.

Q: Where are the admin assistants located?
Services are performed by trained administrators based in Nairobi, Kenya.

Q: Which provinces do you serve?
We serve clinics across all Canadian provinces and territories.

Q: What EMRs do you work with?
We can work with most major EMRs, including:
• Accuro
• ConnectCare/Epic
• PS Suite
• OSCAR
• Jane
• Telus Health EMRs
• Cleardent & Dentrix

Q: Can I cancel anytime?
Contracts are on a fixed three (3) month term. Termination requires 30 day written notice.